If you’re a communications service provider (CSP), network performance is a critical strategic differentiator. As your customers become more reliant on being always connected they become less tolerant of poor quality of service. Delivering the best network performance is key to keeping your customers happy and minimizing churn.
Our Performance Management (PM) software is ideal for monitoring, optimizing and troubleshooting complex, multi-technology, multi-vendor, fixed, mobile or converged networks.
Our Performance Management (PM) software is ideal for monitoring, optimizing and troubleshooting complex, multi-technology, multi-vendor, fixed, mobile or converged networks.
Our Performance Management software gathers, analyzes and presents performance, availability and capacity data from all parts of the network providing a single unified view of network performance across the whole network. It allows engineers to monitor, troubleshoot and optimize the network to deliver the best performance.
Monitor – Dashboards, alarms and push notifications keep engineers constantly updated with the current network status and allows them to proactively detect service degradations. Intelligent trending of historical data predicts future network utilization, ensuring capacity upgrades can be implemented before customers are affected.
Troubleshoot – Once performance problems are identified, identifying the cause of the degradation in the next step. Powerful root-cause analysis workflows and KPI drill-down capabilities allow engineers to quickly isolate the root-cause of a problem: once known, a fix can be implemented.
Optimize – Both the network and the traffic it carries are constantly changing. Constant tweaking is necessary to maximize performance. With health check, top offender reports, KPI tracking, and benchmarking, our Performance Management software provides all the information required to constantly improve your network.
In today’s highly competitive market, costs, or more accurately return on investment, is critical for the success of the business. By leveraging the network utilization trending data from our PM tool, engineers can re-distribute existing network capacity and order upgrades just-in-time, delaying CAPEX and maximizing the return on the current network infrastructure.
Within operations, OPEX can be significantly reduced by deploying our Performance Management software.
With this single end-to-end solution, which is adaptable to all existing and next-generation fixed, wireless and IT networks, network monitoring is greatly simplified, leading to lower administration overhead and running costs.
Our Performance Management software is part of the our Service Assurance Suite.
Integration with our Fault Management tool assists engineers during troubleshooting by highlighting any alarms on elements being investigated, preventing engineers from, for example, spending valuable time trying to isolate a problem when it is a known hardware fault.
